Sedna Solutions respects your privacy. This Privacy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us through our web site.
Generally, we may collect information about you in two ways:
- We use automated technical means to collect information about all web site visitors; and
- You may provide information to us via chat, email, telephone calls, web-based forms, or other means.
Please note that this Privacy Statement describes Sedna Solutions' commitment to the privacy of persons who are not customers. Our privacy commitment to our customers is defined in our agreement with our customers.
You may visit our web site in any of the following ways:
- By using your browser to navigate to www.sednasolutions.com;
- By viewing an advertisement displayed on a third party web site that is served content by our web server;
- By viewing an email that is served content by our web server;
We use web beacons to count the number of times that our advertisements and web-based email content are viewed. See “What is a Web Beacon” below. We combine web beacon information with cookies to track activity on our web site originating from advertisements and web-based email content.
We use web visit information to measure interest in and develop our web pages and marketing plans, customize the content you view on your web visits based on your activity on past visits, and administer our web site.
We do not collect personal information about you as part of a web visit, but web visit information may be tied to other information (including personal information) we collect from you via chat, web forms, and the other means we describe in this Privacy Statement.
Our advertising agencies may also use web beacons and cookies to track your activity on our web site originating from the advertisement. However, we will not provide your personal information to our advertising agencies. Our advertising agencies maintain their own privacy policies, and you should also review those.
Chat, Web Forms, Email and Other Communications
We use information you provide to us via chat, email, web forms and other communications to correspond with you about services you may be interested in purchasing. If you elect to purchase a service online using a web form, we will use the information to establish your account. Information you submit in writing, such as chat, email, and web form information is archived and may be tied to information that we collect about your web visits. Unless you are expressly advised that a telephone call is being recorded, we do not record telephone conversations, but we may enter information you provide via telephone into our systems to use for the purposes described in this paragraph.
Opting Out of Communications
We will not use your contact information to correspond with you about our services if you ask us not to. Please send your request to email@example.com or write us at Sedna Solutions, 655 North Central Avenue, 17th Floor, Glendale, CA 91203. Please note that it may take up to ten days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.
If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at firstname.lastname@example.org, and we will take steps to correct or delete the information, or restrict its use, as appropriate.
We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls.
We may release the information we collect to third parties:
- When we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct;
- Where the information is provided to enable the third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Statement, and is permitted to use the information only for the purpose of providing services to us.
If we wish to give your contact or personal information to a third party under any other circumstances, we will notify you and give you a chance to opt out.
We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.
Children's Online Privacy Protection
Our services are not designed for or directed to children under the age of 13, and we will not intentionally collect or maintain information about anyone under the age of 13.
Inquiries or Complaints
If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us at email@example.com.
Last updated November 11, 2009